Política de reembolso

 1. Refund policy

Option 1 – No Refunds:

We do not ooffer refunds or accept returns unless the item you purchased is defective. See our Exchange policy for an exchange.

If you receive a defective item, please contact us at [contact@riobrazilianboutique.com] with details of the product and the defect. We will contact you back within 48 business hours with the instructions for the return.

 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Please make sure to save the receipt of shipping in case we do not receive it within 07 days which is the acceptable time on our policy.