After purchasing with us your order will be confirmed and shipped within 24 business hours. We will do our best to ship it to you as soon as possible. Usually, orders are shipped within less than 24 hours when it's not a holiday or weekend. 

Home delivery:

• Free Shipping to All United States in order + $299.

• Standard Flat Rate Delivery to All United States in order under $299 USD - $9.00 USD.

  We use Priority Mail Flat rate service from USPS. The estimated delivery period is between 2-5 business days, depending on the delivery address. We assure that every package can be tracked and it is insured. It does not matter where in United States of America the package its going to be sent, only one Flat Rate price it's applied for your order. 

• Express delivery - $29.95 USD

  We use Priority Express Mail Flat rate service from USPS.The estimated delivery period is 1-2 business days.

• International Flat Rate Shipping - $42.00 USD

Priority orders placed Monday through Friday before 3:00 p.m. EST (excluding holidays) are shipped on the same day. Priority orders placed after 3:00 p.m. EST are shipped on the next business day. Orders placed on weekends will be shipped on Monday. Generation Love does not offer Saturday delivery, so if you place an overnight/2-day order after 3 p.m. EST on Thursday you will receive that package on Monday/Tuesday and if you place overnight/2-day on Friday after 3 p.m. EST you will receive that Package on Tuesday/Wednesday.

You will always receive your TRACKING NUMBER. You can check the status of your order using your tracking number at USPS TRACKING. All items are tracked and insured. So you don't have to worry. 

EXCHANGES AND RETURNS

RETURNS: Unfortunately we DO NOT issue refunds. See our Exchange policy for an exchange. 

Exchanges: Exchanges can be requested within 07 (seven) days from the day of you've received the order.

You can exchange your item’s sizes or colors. If you prefer to exchange it for a different item, you can do that too within 07 (seven) days.

To ensure you receive a full refund remember to:

• Keep all hangtags attached to unworn garments.
• Remove jewelry before trying on garments. Some garments are made from fine and delicate fabrics, which can snag and tear easily.
• Prevent perfume, smoke, and deodorant from damaging garments. Damaged items may not be returned.

Returns that do not meet our policy will not be accepted.

Exchanging an item purchased at Rio Brazilian Boutique is simple. Send us an e-mail to fashion@riobrazilianboutique.com, providing your name, phone number, and order number. A representative will send you an e-mail confirmation for the exchange. The cost of shipping your item back to us, it's on YOU! But do not worry, we got you when it's time to send your exchange back to you: without any extra cost.

You have 3 days from the exchange request to return your merchandise. If this period has passed and we have not received the proof of return, we will not accept the product back and the Exchange request will be denied. 

Exchange can be made only ONCE for each purchase.

Once we receive your product back, our team will analyze and be back to you within 48 hours with the credit for the exchange. 

The credit for exchange will remain at the Store for 6 months (six months).

If any problem is found please contact us at: contact@riobrazilianboutique.com.

Remember…

• Only one exchange request can be done for the same order.

• Online exchanges are not available for purchases made with a gift receipt.

• Merchandise purchased as Final Sale, may not be returned.